Payment Policy

A Single Charge

Every ovarento order is one payment in U.S. dollars. No subscriptions, no memberships, no fees appearing afterwards. The figure on the final checkout screen is the figure we charge.

Payments are processed at checkout by our payment provider. Which cards and wallets you can use is shown at checkout.

What Makes Up the Total

The dress, at the price on its page.
Shipping, $7.95, or nothing from $60 after discounts.
Import duties, already paid. The courier asks you for nothing.
Sales tax: none added at checkout.

Authorization Holds

Submitting an order can prompt your bank to place a temporary hold for the amount. It is not a charge. If the order does not complete, the bank releases it, usually within 3 to 10 business days.

Card Security

Checkout runs over HTTPS with TLS encryption and card details pass directly to the processor. Payments are processed by third-party payment providers that maintain PCI DSS compliance. ovarento never sees or stores your full card number.

Fees From Your Bank

We charge only the total shown at checkout. If your statement shows any additional fee, it was added by your card issuer and none of it reaches us. Your issuer can explain it.

Declines

A decline means no order exists and no stock is held. Usual causes are an address mismatch, an expired card or a security block. Contact your bank first, then email support@ovarento.com if it still will not complete.

Pricing Errors

If something is listed at a clearly wrong price we may cancel and refund in full, even after confirmation. We email you before doing it.

Disputes

Email support@ovarento.com before raising a dispute with your bank. We reply within 24 hours and can normally settle it faster than a chargeback, which locks the funds for weeks while it is examined.